FAQ & T&Cs
Are you BNUC-s qualified?
What are your flight times?
Canon 5D Mkiii 7-8mins (Approx.)
How far can it fly?
Up to 500m horizontally with line of sight. Flying over water will reduce the range as it absorbs the transmitter signal.
How high can you fly?
We are only permitted to fly up to 400ft (122 metres) but we can apply for special permissions through the CAA to fly higher.
How fast can the Octocopter fly?
The octocopter can fly up to 35mph in favourable weather conditions.
Can we see a live image from the aerial camera?
Yes, we have a live video downlink to pilot and camera operator ground stations as well as a dedicated SmallHD client monitor.
Do you have public liability insurance?
Yes, up to £5 million as well as equipment
How many people does it take to fly an Octocopter?
The Octocopter requires 1 pilot and 1 camera operator.
Can weather be a problem?
Unfortunately we cannot fly in rain and wind above 22mph can be challenging. We check the forecast from a range of sources on a regular basis and keep our clients updated.
Are there any restrictions?
Our license limitations are as follows:
We cannot fly over or within 150M of a congested area unless we have CAA special permissions.
We cannot fly over or within 150M of a organized open-air assembly of more than 1000 persons unless we have CAA special permissions.
We have to maintain a 50M radius from the general public, vessel, vehicle or structure which is not under the control of the person in charge of the aircraft unless we have CAA special permissions.
Who’s Responsible for the Media/Data
All Footage Captured will be undertaken under best endeavors.
It is the responsibility of the client for copying any Media/Data captured, Emmerson Productions accepts no responsibly for loss of imagery captured while copying or transferring data.
All footage captured is to be reviewed by the client 1hour before the end the filming day.
There are a number of variables which may affect the quotation including the time of year, location of shoot potential weather and other external shooting conditions, associated risk of taking the project on, requirements for additional CAA approvals, therefore, Emmerson Productions prefers to quote on an individual project basis, after having fully discussed and briefed on the proposed project so please don’t hesitate to give us a call, 07913469511
Travel expenses for UK Projects will be billed at 50p per mile. If accommodation is needed, that will also be billable though this will be agreed with the client beforehand.
PAYMENT TERMS: 30 Days (unless by prior agreement / discussion)
AVAILABILITY, BOOKING & DEPOSIT
Due to the nature of the weather in the UK and nature of filming shoots we are very flexible when working with clients. Many of our jobs are booked very last minute. However we must have enough time to do pre-flight checks and ensure that the project can be undertaken safely, adhering to the rules & regulations of aerial filming and our operating licence.
We are happy to pencil in potential jobs and dates for Clients. However, actual bookings will always take priority. Naturally, if someone has a date pencilled in we will go back to them with first refusal on their proposed date.
Due to the nature of the filming industry and working with a number of staff and freelancers, we do require our clients to commit when booking our services and time. Unless by special circumstances or if time doesn’t permit, we require 35% of the booking to be PAID IN ADVANCE.
All enquiries will be treated in the strictest confidence.
POSTPONEMENTS, CANCELLATIONS & WEATHER
Remote controlled aerial filming is naturally affected by the flying conditions. If due to weather (i.e rain, strong winds etc) and we are not able to shoot we shall not charge the client if we can make alternative arrangements for the shoot to happen at another time. The 35% booking fee is simply transferred to another day when we can shoot.
If the shoot cannot be re-scheduled (which we usually know in advance of the carrying out the project) anyway, we will discuss cancellation policy and potential fees with the Client and come to a fair and reasonable compromise.
If a project is cancelled due to other issues and simply not re-scheduled due to the client no longer requiring our services the 35% deposit will not be refunded unless by a pre-agreement and if additional costs have been incurred will also have to be met by the client.
POTENTIAL USE OF FOOTAGE FOR EMMERSON PRODUCTIONS PR & SHOWREEL
Naturally we are proud of our work and Emmerson Productions actively promotes its service but we will not publish any footage we shoot until it has been released by the Client. However we do reserve the right to use ANY of our media for internal promotion, whether this be inclusion on our showreel for PR purposes to promote Emmerson Productions. If for any reason this is a problem, we would ask you to kindly speak to us in advance of commencement of filming. Thank you.